GDPR Compliance

Our Commitment to GDPR

Marquess Home Security is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we fulfill our obligations under these regulations.

Data Controller

Marquess Home Security is the data controller responsible for your personal information.

Registered Address: Unit 7, Riverside Business Park, Molesey Road, West Molesey, Surrey KT8 2SE, United Kingdom

Contact: [email protected]

Your GDPR Rights

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this within one month of your request.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our services.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this by two additional months and will inform you of any delay.

Data Protection Principles

We process personal data in accordance with the following principles:

• Lawfully, fairly, and transparently
• For specified, explicit, and legitimate purposes
• In a way that is adequate, relevant, and limited to what is necessary
• Accurately and kept up to date
• For no longer than is necessary
• In a secure manner

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach.

Complaints

If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with the ICO:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

International Transfers

We do not transfer your personal data outside the United Kingdom. Should this change, we will ensure appropriate safeguards are in place and inform you accordingly.